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Privacy Policy

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Last updated: January 1st, 2026

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1. Introduction

Elite Specialty Automotive (“we,” “us,” or “our”) operates https://elitespecialtyautomotive.com (the “Site”). We respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, contact us, or use our automotive services.

 

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name

  • Phone number

  • Email address

  • Vehicle information (make, model, year, VIN, service details)

  • Appointment or service request information

  • Payment or billing information (processed through third-party providers)

Automatically Collected Information

When you visit the Site, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages viewed and time spent on the Site

  • Referring URLs

This information is used for site functionality, analytics, and security.

 

3. How We Use Your Information

We use the information we collect to:

  • Provide and manage automotive services

  • Schedule appointments and respond to inquiries

  • Communicate service updates and confirmations

  • Process payments and invoices

  • Improve website performance and customer experience

  • Send service-related communications, including phone calls and SMS text messages, when consent is provided

  • Comply with legal and regulatory obligations

We do not sell your personal information.

 

4. Sharing of Information

We may share information only as necessary with:

  • Payment processors and invoicing platforms

  • Website hosting and analytics providers

  • Service providers who assist in business operations

  • Legal authorities when required by law

  • A successor entity in the event of a business sale or transfer

All third parties are required to protect your information and use it only for authorized purposes.

 

5. Cookies and Tracking Technologies

The Site may use cookies and similar technologies to:

  • Improve user experience

  • Monitor and analyze website traffic

  • Remember user preferences

You may disable cookies through your browser settings. Disabling cookies may limit some functionality of the Site.

 

6. SMS / Text Messaging Consent

By providing your mobile phone number to Elite Specialty Automotive, you consent to receive text messages related to our services. These messages may include, but are not limited to:

  • Appointment confirmations and reminders

  • Service updates and status notifications

  • Billing or invoice notifications

  • Customer support responses

Message frequency will vary based on your interaction with us.

Message and data rates may apply.
You may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.

We do not sell or share mobile phone numbers for marketing purposes.

 

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

 

8. Your Rights and Choices

Depending on your location, you may have the right to:

  • Request access to your personal information

  • Request correction or deletion of your information

  • Opt out of non-essential communications

Requests can be made using the contact information below.

 

9. Third-Party Websites

The Site may contain links to third-party websites. Elite Specialty Automotive is not responsible for the privacy practices or content of those websites.

 

10. Children’s Privacy

Our services and Site are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

 

11. Changes to This Policy

We may update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last updated” date.

 

12. Contact Information

If you have questions about this Privacy Policy, you may contact us at:

Elite Specialty Automotive
Website: https://elitespecialtyautomotive.com
Email: info@elitespecialtyautomotive.com
Phone: 608-249-2860
Address: 4123 Terminal Dr, Suite 215, McFarland, WI 53558

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